CareCloud, Inc, a leader in healthcare technology and generative AI solutions for medical practices and health systems nationwide, has officially announced a strategic partnership with ChartSwap, a leading provider of business-to-business (B2B) medical and billing records exchange. Together, the partners will launch “CareCloud Powered by ChartSwap,” which is going to significantly enhance the way medical records are handled and accessed, thus enabling CareCloud’s providers to focus more on delivering high-quality patient care.
More on the same will reveal how, through this partnership, ChartSwap will serve as the dedicated portal to handle Release of Information (ROI) requests for medical information at CareCloud provider locations. Hence, requesters, including law firms and insurance companies, will now be able to obtain medical records using ChartSwap’s secure and user-friendly platform. All in all, by eliminating the manual burden associated with processing records requests, the new partnership makes it possible for CareCloud providers to streamline administrative tasks and focus on patient care.
Talk about the benefits of this partnership on a slightly deeper level, we begin from the potential for seamless request handling. You see, moving forward, CareCloud and ChartSwap will help medical record requestors access records through a centralized, easy-to-navigate portal, and they will do so to reduce response times and improve record accessibility.
Next up, we must dig into the security and compliance aspect, an aspect which reveals how all data exchanges here comply with stringent privacy and security standards, ensuring that patient information is protected at all times. Not just that, ChartSwap is also HITRUST risk-based, two-year certified, HIPAA compliant and SOC II Type 2 compliant platform.
“ChartSwap’s partnership with CareCloud represents a key step forward in healthcare record management,” said Nate Kelly, Chief Digital Delivery Officer of ChartSwap. “Our platform is designed to ease the administrative load for healthcare providers while offering a convenient and secure way for requestors to access the medical information they need.”
Moving on, the partnership will also focus on generating efficiency for providers by freeing them from the administrative burden of manual record requests, and therefore, enabling them to dedicate more time to patient care.
Rounding up highlights would be the promise of transparency and tracking. To expand upon the same, requestors can basically monitor the progress of their requests in real-time so to ensure clear communication and a seamless process.
Founded in 1999, CareCloud’s rise up the ranks stems from delivering disciplined innovation and generative AI solutions to the healthcare industry. You see, the company’s suite of technology-enabled solutions is best known for helping clients increase financial and operational performance, streamline clinical workflows, as well improve the patient experience. CareCloud’s excellence in what it does can also be understood once you consider that more than 40,000 providers rely on it to scale up healthcare outcomes, and at the same time, reduce administrative burdens and operating costs.
As for ChartSwap, it has made a name for itself by being a fast, simple, and secure business-to-business (B2B) medical and billing record exchange solution. In essence, the company connects a rapidly expanding network of requestors and providers, and it does that all to revolutionize the way personal health information (PHI) is transmitted, improve efficiency, and reduce costs on both sides of medical record retrieval process.
“At CareCloud, our mission has always been to simplify and optimize practice management so that healthcare providers can prioritize patient care,” said Al Nardi, SVP Strategy and Chief Compliance Officer of CareCloud. “Our partnership with ChartSwap is an extension of that mission, ensuring that requests for medical records are managed efficiently and securely without adding strain to our providers.”
