Brand Engagement Network (BEN), an up-and-coming supplier of safe, customized AI for consumer engagement, has officially announced a partnership with IntelliTek to help healthcare organizations access AI technology solutions. According to certain reports, by working together, both BEN and IntelliTek will bring forth a suite of AI-driven healthcare solutions that will support and execute a broad range of operations serving both professionals and patients. Talk about what these solutions are going to be, they begin from BEN’s Healthcare AI Assistant named Sandy. Sandy is basically capable of serving as a patient-facing resource for individuals who need medical care or information about treatments. You see, through the given AI assistant, patients can seamlessly identify and schedule appointments with in-network healthcare providers, as well as receive accurate and up-to-date information regarding prescription drugs.
Next up, the partnership in question will leverage IntelliTek Health’s Personal Virtual Assistant (PVA), a byproduct of IntelliTek’s separate collaboration with Samsung Mobile Solutions, and leading US and multi-national telecommunications companies. In essence, this IntelliTek Health’s Personal Virtual Assistant is an AI-enabled communications platform for healthcare providers and patients to stay connected post-discharge. As for its value in the present context, the virtual assistant will work alongside BEN’s Healthcare AI Assistant to put together guided care pathways, while simultaneously streamlining communications and improving post-discharge processes, remote care spanning General Surgery, Oncology, and Orthopedics. Not just that, the idea is also to improve upon rehab programs, such as Remote Cardiac Rehab, Remote Pulmonary Rehab, along with the emerging specialty of Surgical Avoidance & Pain Management.
“This cooperation with BEN will enable both companies to offer a comprehensive suite of AI solutions for the healthcare industry, which is experiencing critical challenges surrounding workforce and resource availability,” said Martyn Molnar, CEO of IntelliTek Products. “By broadening our customer base with this collaboration, we’re also broadening the reach of our solutions to a larger range of healthcare providers and patients – increasing access to life-saving AI technology.”
Beyond IntelliTek Health’s PVA, the partnership will further get to bank upon the company’s Clinical Virtual Assistant, who is well-equipped to play the role of a fully integrated Ambient AI Scribe and AI Inbox Manager, all while facilitating Referral and Revenue Automation. Marking a major bend in road for what is a $103 billion Patient Encounter workflow market, this CVA is specifically designed for clinical teams that need to reduce administrative burden by up to 50%, and at the same time, improve patient thru-put by almost 17%. More on the same would reveal how IntelliTek’s CVA applies AI technology, real-time speech recognition, regionalized large language models, and in-depth clinical decision support processes to assist clinical teams in their diagnosis with real time, actionable and contextual medical information, enabling informed yet quick decisions across the board.
Rounding up highlights for us is another bleeding-edge technology in IntelliTek Health’s Document Search AI, a solution which can be used to swiftly and securely search for and retrieve specified information from a myriad of document formats and repositories. Furthermore, the technology is understood to be voice-enabled and device agnostic, meaning it can provide hands-free access of healthcare information from structured and unstructured formats across digital systems, documents and third-party sources at any time.
Moving on what makes IntelliTek’s an ideal candidate for such an effort, the answer resides in its ability to deliver highly curated products that automate over 2 billion interactions and reach more than 600 million global user end points. At present, the company has the knowhow to provide seamless connectivity, over 100 pre-built integrations, and support for all its AI-driven solutions that provide intelligent workflow automation across Healthcare, Telecommunications, Aviation, Finance, and global eCommerce Platforms.
BEN’s own credentials, on the other hand, are aided by its portfolio of conversational AI applications, a portfolio which features 16+ perception, understanding and response modules, each one meticulously designed to conduct human-like engagements with consumers.
“We’re proud to have found a likeminded ally in IntelliTek, as we both strive to elevate patient experiences and healthcare professional productivity with innovative AI technology,” said Paul Chang, CEO of BEN.
